How to handle messages asking for your Facebook password or personal information

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Your password is private. If someone sends you a message asking you to share your password or personal information:
  • Don't share your password in an email, text or any other message.
  • Don't share your password publicly on the Internet or elsewhere.
  • Don't answer any messages asking you to share your password or personal information, such as your social security number or credit card number.
  • Don't click links or open attachments in messages that ask you to share your password or personal information.
About phishing and scams
Phishing is a scam where someone tries to get access to your Facebook account. These scammers send a suspicious message or link that asks for your personal information.
Don't trust messages that demand money, offer gifts or threaten to delete or ban your Facebook account in exchange for your personal information or otherwise. If a scammer gets into your account, they may use your account to send spam.
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