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Troubleshoot login with two-factor authentication on Facebook
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If you can't receive your two-factor authentication codes by phone or authentication app, there are still things that you can do.
Tips for logging in:
- SMS codes can sometimes take time to arrive. Check your phone again in a while.
- If you are logged in from another browser or device, check your notifications. You may be able to approve this login from there.
- If you already had recovery codes saved or printed, you can use them to approve this login.
Once you've logged in, you can:
- Add a new mobile phone number to your account.
- Add a different authentication app to your account.
- Add a security key to your account.
- Turn off two-factor authentication from your Security and login settings.
Still unable to log in?
If you're unable to log in after trying these tips, you'll need to confirm your identity to log in.
- Attempt to log in and continue until you need to enter your two-factor authentication code.
- Click Need another way to authenticate?
- Click Other Options, then click Get more help.
- Follow the on-screen instructions.
