Turn messaging on or off for your Page
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Classic Pages on Facebook are updating to the new Pages experience. You'll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
You'll need to have full Facebook access to a new Page to turn messaging on or off for your Page.
When messaging is on, people with Facebook and task access to a new Page can send a private message from the Page to anyone who's sent the Page a message. Private messages can also be used to respond to comments on a Page's post.
Note: Pages can respond to messages from a profile, but can't start a chat with a profile that hasn't messaged the Page first. Pages can't send messages to profiles or other Pages that have blocked the Page.
New Pages experience
To turn messaging on or off for Pages that you have Facebook access to:
- Log in to Facebook, then click your profile photo in the top right.
- Click See all profiles, then select the Page that you want to switch into.
- Click your Page's profile picture in the top right of Facebook.
- Click Settings & privacy, then click Settings.
- In the left menu, click Privacy.
- Next to Messaging, click Edit.
- Below Allow people to message your Page?, select On or Off. Your selection will save automatically.