Meta's partnership with PayPal Giving Fund
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Meta partners exclusively with PayPal Giving Fund (PPGF) for our fundraising products in the US, UK, Canada and Australia. In these markets, when you want to donate or raise money for a charity, you will be donating to PPGF, which will then distribute donations to the benefitting organisation.
Meta's platforms offer an opportunity for charities to reach and engage with new and existing supporters. Our partner for charitable giving, PPGF, has a robust history of helping people support their selected charities.
Where we partner with PayPal Giving Fund
Meta partners with PPGF for fundraising on Facebook and Instagram in the United States, United Kingdom, Australia and Canada. We also partner with PPGF for fundraising on Facebook in Ireland.
How donations are handled
PPGF receives donations benefitting charities and grants funds to charities, subject to their policies. All donated funds may be used by the benefitting charity on an unrestricted basis, regardless of any designations made by the donor or fundraiser creator.
PPGF payout timelines
Funds distributed by PPGF are paid out according to PPGF's timelines. For PPGF-enrolled charities, PPGF distributes funds within 15-45 days. For charities that are not enrolled with PPGF, PPGF distributes funds by cheque within 90 days.
Transaction reports
PPGF provides donation activity reports to charities that are enrolled with PPGF. The reports provided by PPGF will include several key fields, including payout date, donation date, programme name, currency code, net amount of the donation, PayPal transaction ID and more.
Meta provides a limited transaction report in Charity manager for informational purposes; however, Meta does not issue tax documentation. Learn more about understanding and accessing Meta's transaction reports.
Donation receipts
PPGF provides donors with an official donation receipt that can be used for tax purposes. Meta only provides a confirmation for donations, which donors can find below their Orders and payments.
Support with fundraising tools
You can use the following forms and help pages to get support with Meta's fundraising tools:
- If your charity wants to report an issue or provide feedback, use the Charity and charitable organisation support form.
- If your charity has questions about payments from Meta, use the Facebook Payout Support form.
- If your charity is having enrolment and payout issues with PPGF, visit the PayPal Giving Fund Help Centre.
- If you have questions about fundraising tools and donations that you have sent to or received from PPGF, use the Get Donations Support form.
