Meta Pay account is disabled

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Note: To request a review of your Meta ads account, visit the Meta Business Help Centre. If you're a seller looking for support with sales payouts, visit the Help Centre.
Request to restore your account
To request to restore your payments account, use this form. We'll notify you via email and your Support Inbox as soon as your case has been updated.
Why accounts may be disabled
Your Meta Pay account may be disabled if we notice any of the following: We do this to protect your personal and financial information. You will not be able to make transactions through your Meta Pay account until this has been resolved.
Learn more about privacy and payment protection
Visit the Help Centre to learn more about keeping your account secure when using payments on Meta. You can also find out more about what Meta does to protect your payment information.
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