About Commerce Manager

Beginning 10 August 2023, you'll no longer be able to host a shop on your Facebook or Instagram account or use Facebook product tagging in posts.Learn more.

Commerce Manager is a platform to manage your catalogue and sales on Facebook and Instagram.

Anyone can use Commerce Manager to create and manage a catalogue, which holds all the items that you want to promote on our platforms. You don't need a shop to use Commerce Manager. However, if you sell physical products, you can choose to set up a shop on Facebook, Instagram or both. This creates a commerce account for you and unlocks additional tools in Commerce Manager.

Note: You can only select one catalogue to connect to your shop. You can continue to edit this catalogue but you can't switch it to a different catalogue later. Learn about best practices for using one catalogue.

After you've set up a shop, you can use Commerce Manager to:

• Manage and customise your shop and featured collections
• Get insights about customers and popular items

If your business is enabled for checkout on Facebook or Instagram, you can also use Commerce Manager to:

• View payouts, manage finances, fulfil orders and process returns.
• Offer Purchase Protection to customers
• Use Inbox to respond to customer messages
• Review your delivery and customer service performance

• Navigate Commerce Manager
• About catalogues
• Set up Shops on Facebook and Instagram in Commerce Manager