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chevron-downChat Plugin is going away soon. On 9 May 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is no longer available. Other features such as m.me links will still be available for you to use.
Facebook chat plugin helps you generate sales by supporting customers while they browse your website – and it's free. With live chat powered by Messenger, you can provide personalised assistance and build stronger relationships to help grow your business.
How to grow your business with chat plugin
Create a Facebook Page.
Set up your Page to install your plugin and access other tools that can help you reach your goals.
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1. Turn visitors into customers.
Consumers are 53% more likely to shop with a business they can message.1 Chat plugin lets you answer questions for people, in the moment, about price, product and more – so you can help them buy with confidence.
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2. Increase customer satisfaction with personalised support.
Chat plugin makes it easy for website customers to reach you with a click. Delight customers with personalised advice and service, or by providing fast answers to commonly asked questions.
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3. Keep the conversation going in Messenger.
Unlike other live chat solutions, chat plugin makes it easy to continue the conversation with customers even after they leave your website. No need to learn new tools or capture information, just continue your chat on Messenger.
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4. Install in just a few minutes.
Set up chat plugin for your website in a matter of minutes. From your Facebook Page:
- Navigate to your Page settings.
- Click Messaging.
- Under Add Messenger to your website, click Get Started.
Customise your live chat with branded greetings, colours and response times. Then, add the code to your website and you're ready to live chat.
Get Started 
Add live chat to your website with Chat Plugin.
96% decrease in response time via Facebook chat plugin, compared to email (March-April, 2021)
