Goal icon – Agency re-engage

Re-engage

Reach people who have interacted with your client's business.

Women looking at perfume in a store – how to retarget customers for your agency clients
When you remarket on Meta technologies, you remind people of what they love about your client's brand and offerings. Find tools to re-engage existing customers, as well as people who have visited your client's website, app, store or Facebook Page.

Create an online presence.

Create a Page or a business profile to access tools and products that can help you reach all of your business goals.

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Step 1

1. Find people who are ready to buy.

The Meta pixel and SDK help you deliver ads to people who are already interacting with your client's business online. The pixel tracks events such as ad clicks, website visits, add-to-cart activity and purchases – and the SDK gives you similar insights about in-app actions.

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Step 2

2. Create a custom audience.

The custom audience is a core component for re-engaging your audience. You can manually create one from a list of customer names and information. Alternatively, you can use your client's pixel or SDK to automatically add people to a custom audience, based on actions you're most interested in targeting.

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Step 3

3. Run a retargeting campaign.

Maximise your client's ad budget by delivering ads that are relevant to where people are in their customer journey and what they're interested in buying. Try dynamic ads to automatically show the most relevant items from a catalogue, or restart the conversation with sponsored messages to the people who have already engaged with your client.

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Step 4

4. Test your ads and measure your results.

Check the performance of your retargeting campaign using Meta measurement tools. With analytics, A/B tests and attribution reports, you can see the impact of your ads on purchasing decisions and improve your strategy for future campaigns.

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Success story

Mud Girl Run increases ticket sales with retargeted ads.

58% lift in ticket purchases in the US

27% lift in ticket purchases in Canada

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