Meta Business Help Center
How updates to our cookies consent prompt and privacy controls in Europe may affect your ads and reporting
Starting on July 6, 2021, and rolling out gradually over the upcoming months, we’re updating our cookies consent prompt and introducing a new third-party data control for people in the European Region. These changes are part of Meta’s ongoing efforts to align our products to evolving privacy rules in Europe, such as updated regulatory guidance on the ePrivacy Directive.
The European Region is a specific list of countries including:
The European Union (EU)
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Non-EU members, but in EEA-only/EFTA or Customs Union
[EEA Only/EFTA] Iceland, Liechtenstein and Norway; Switzerland; [EU Customs Union] all Channel Islands, Isle of Man, Monaco; UK sovereign bases in Cyprus; [European Customs Union] Andorra, San Marino, Vatican City
Non-EU members, but part of European Outermost Regions (OMR)
Martinique, Mayotte, Guadeloupe, French Guiana, Réunion, Saint-Martin, Madeira, The Azores, Canary Islands
United Kingdom (UK)
United Kingdom (all British Isles)
The following is an overview of the expected changes and updates for people in the European Region starting July 6, 2021:
- We will evolve our existing cookie consent prompts for people in the European Region who are logged in to Facebook, Messenger or Instagram. The new consent mechanism includes two controls:
- Our cookies on other apps and websites will enable people in the European Region to control whether Meta can record web and third-party app data received about them through its business tools.
- Cookies from other companies will enable people in the European Region to control whether other companies can set or read cookies from their devices when using Meta technologies.
- We will provide people with the ability to revisit their cookie consent choices in Settings.
Note: People in the European Region must consent to the use of cookies before we are able to set or read any non-essential cookie or other tracking technology on their device.
What this means for advertisers using Meta Business Tools
There is no required action for advertisers as a result of these updates. Businesses that use Meta Business Tools still need to implement their own cookie consent protocols to comply with this Directive where applicable. For more information on cookie consent requirements in the European Region, please refer to the Cookie consent resource.
Additionally, we do anticipate an impact on campaigns active in the European Region. Businesses that advertise to people in the European Region might experience decreased performance. Please note that the full potential impact will not be noticeable immediately beginning July 6, 2021. We expect that the impact will unfold gradually, over the course of several months, as additional product updates are released.
Ad creation impact
There is no change to campaign setup as a result of these updates and businesses can continue to use existing campaigns. However, campaigns targeting ads to people in the European Region may begin to gradually experience decreased performance beginning July 6, 2021.
Delivery status impact
There are no fundamental changes to our delivery systems with these updates, but businesses may see some performance impact beginning July 6, 2021 as audience sizes decrease over time. Campaigns optimizing for offsite conversion events may temporarily disable delivering and reporting for people who don’t allow the use of cookies.
Third-party data impact
There is no change to how we will process data from people outside the European Region, or data from people in these countries who have allowed the use of cookies. We will continue to attempt to match third-party information shared with us, via Meta Business Tools and APIs, to Facebook accounts.
However, we will discard the data of European Region users who have not given, or revoked, consent, except where the individual’s data is both:- Received via our Conversions API or customer list custom audience tool.
- Matched using contact information, such as email or mobile number, rather than a cookie ID or other device identifier.
Conversions API
No action is required for advertisers using the Conversions API.
If an individual does not provide consent to Facebook, or is based in the European Region and does not have a Facebook account, the individual’s identifiable app and web data shared using Conversions API will not be used where matched to the user through a cookie ID or other device identifier.
Conversions API data shared from offline sources matched to a user through data that is not an ePrivacy Directive identifier (like a phone number or email for phone calls or customer value scores) will not be impacted by ePrivacy Directive consent status.
Facebook SDK
No action is required for businesses who advertise using the Facebook SDK. The general guidance regarding how we treat user data for consenting and non-consenting users applies to user data sent to us via App SDK as well.
Meta Pixel
We will not set our Facebook Retargeting cookie on websites or apps if the user has refused or revoked consent to our third-party data control. We will stop setting or reading these cookies for non-users or for users who have refused or revoked consent.
Businesses can continue to set Facebook-specific first party cookies once they have obtained consent from people (per our Business Tools Terms). For more information about cookies, please see About cookie settings for the Meta Pixel.
Meta Ads Reporting impact
Businesses who target people in the European Region may start to see a decrease in the number of reported offsite conversions in Meta Ads Manager, Ads Reporting and Ads Insights API, as we will not be able to report on events from those in the European Region who have opted-out. To help mitigate the impact of losing this event data, we are expanding our use of conversion modeling to estimate the number of conversions that we are unable to observe directly due to ePrivacy Directive.
Reporting for onsite events (for example, impressions, link clicks or on-Facebook purchases) will not be impacted and we will be able to continue reporting on these events regardless of consent status.
Advanced analytics
We will no longer include events from people in the European Region who have not consented to Facebook’s use of cookies across third-party websites and apps.
Attribution
We will no longer be able to measure all third-party impressions, clicks and offsite conversions from people in the European Region. We expect to see a significant decrease in the number of reported conversions from people in the European Region, as well as fewer impressions and clicks reported for sources off Facebook.
Commerce Insights
For Shops and Commerce Manager businesses with a pixel or Facebook SDK linked to their shops' catalogs, the offsite reporting feature in Commerce Insights will not include information from people in the European Region that have not consented.
Data-driven attribution (DDA) in Ads Manager
We will continue to provide DDA reporting for events from consenting users in the European Region.
Experiments
For A/B tests without a holdout, tests that include campaigns or ad sets targeting countries in the European Region will only be allowed if all campaigns or ad sets in the test are also targeting the European Region. The selection of offsite metrics for tests comparing European Region versus non-European Region targeting will be disabled starting July 6, 2021.
Tests created before July 6, 2021 and ending after July 6, 2021, will run as scheduled and may see in-product notifications on test results informing advertisers of potential ePrivacy Directive impact.
Holdout tests were paused upon the Apple iOS 14.5 enforcement date on April 27, 2021. Brand survey tests will have no anticipated impact because polls are shown within Facebook apps. Learn more.