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Meta Blueprint > Credentials > Meta Certified Community Manager
600-101: Meta Certified Community Manager
Community Managers can build, scale and sustain an online community.
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About the Meta Certified Community Manager Exam
Duration:
105 minutes Exam audience:
This exam is for community leaders, brand managers and social managers who possess the skills and knowledge for managing, scaling and connecting online communities, and who understand relevant policies and regulations.
See all certificationsSelf-guided sessions and resources
Practice test
Use this 30-question self-assessment to check whether you're ready for the Community Manager exam and find the gaps in your current knowledge. It's a time-saving tool to focus your learning. Test your skills
Online courses
Meta Blueprint offers curated on-screen community management courses to help you build your digital skills. Start studying
Study guide
This community management study guide breaks down the information that you'll need to earn your certification and can help you structure your own Meta Blueprint study plan. It includes a glossary and highlights from the curriculum to accelerate your path to becoming an expert. Download the guide
Ready to take your exam?
Frequently asked questions about the Community Manager exam
Q: In what languages is this exam offered?
A: Arabic, Bahasa, English, French, German, Portuguese (Brazilian), Spanish (Latin American) and Thai. Q: When will my certification expire?
A: Your certification is valid for two (2) years from the day earned.
A: Arabic, Bahasa, English, French, German, Portuguese (Brazilian), Spanish (Latin American) and Thai. Q: When will my certification expire?
A: Your certification is valid for two (2) years from the day earned.
Q: What does the exam cover and are certain topics more important than others?
A: The Community Manager Exam consists of the following sections. The percentages reveal how much each section will count towards your final mark. Use this breakdown to guide your studying and develop the skills that are most critical to earning a certification and advancing your career. Define and establish a community (8%)
This section will test your ability to:
This section will test your ability to:
This section will test your ability to:
This section will test your ability to:
This section will test your ability to:
A: The Community Manager Exam consists of the following sections. The percentages reveal how much each section will count towards your final mark. Use this breakdown to guide your studying and develop the skills that are most critical to earning a certification and advancing your career. Define and establish a community (8%)
This section will test your ability to:
- Make determinations required to develop community goals, objectives, mission, purpose, values and measurements.
- Apply concepts required to create and assess community guiding principles.
This section will test your ability to:
- Make determinations required to cultivate and evolve a platform strategy.
- Determine an audience strategy.
- Analyse a branding strategy.
- Apply concepts required for operational workflows.
- Determine a team structure and management strategy.
- Determine a launch strategy.
- Apply concepts required to identify and leverage strategic partnerships.
This section will test your ability to:
- Make determinations required to create and curate relevant content using a variety of tactics for specific target audiences within a community.
- Identify trends and issues that can provide valuable insights to the community.
- Make determinations required to implement goal-driven activities.
This section will test your ability to:
- Apply concepts required to onboard community members, maintain operations and foster member-to-member connections.
- Make determinations required to address and resolve crises and conflicts.
- Implement engagement tactics based on audience segmentation.
- Adhere to Community Standards and Terms of Service.
This section will test your ability to:
- Analyse content and engagement performance.
- Examine data to conduct quantitative and qualitative reporting.
- Establish a feedback collection, learning and implementation process.
- Build a sustainability model, including identifying opportunities for revenue generation when applicable.
Q: How do I get recertified?
A: You have two options for recertification:
A: You have two options for recertification:
Option 1: Complete online courses and assessment (refresh).
If you choose this option, please note the following:
- The refresh option is available prior to the certification expiry date only.
- The online courses are self-paced and should take approximately two hours to complete.
- Both the courses and assessment are unproctored and only available online.
- The assessment is pass or fail.
- You may retake the assessment after a 24-hour period. Retakes are unlimited, as long as your certification hasn't lapsed.
To start your refresh, go to CertMetrics and click Schedule an exam. Next to Meta Certified Community Manager, click Refresh.
Option 2: Retake the exam.
If you choose this option, please note the following:
- The exam has 60 questions and is 105 minutes long.
- The passing score is 700 out of 1,000.
- There is a five-day waiting period to retake the exam if you don't pass.
To retake the exam, go to CertMetrics and click Schedule an exam. Next to Meta Certified Community Manager, click Schedule my exam.
Once you've met the requirements for recertification, you'll receive an email confirming your recertification and your new certification expiry date.
