Jackpocket

Testing Facebook playable ads to increase app installs

SUCCESS STORY

This US lottery courier service company compared the performance of Facebook playable ads against video and photo ads and saw an 18% higher click-to-install ratio with the playable ads.

18%higher click-to-install ratio with playable ad compared to other ad formats

20%more in-app lottery orders from people who installed Jackpocket through playable ad compared with control group

THEIR STORY

Playing the lottery via an app

Jackpocket's mission is to create a convenient, fun and responsible way to play the lottery. It's the first third-party lottery app in the US to offer players a secure way to order official state lottery tickets via a mobile platform that digitally locks tickets to players. By helping players participate in the lottery from the convenience of their mobile phones, Jackpocket also helps state lotteries increase revenue to fund essential state programmes.

Jackpocket, a Facebook ad case study
THEIR GOAL

Boosting lottery app downloads

Jackpocket wanted to attract more lottery players to install its app and then order lottery tickets from their smartphones.

THEIR SOLUTION

Playing with playable ads

Jackpocket secures lottery tickets on behalf of its customers in the US states of colourado, Minnesota, New Hampshire, New Jersey, Oregon and Texas, as well as in Washington DC. The company also works with lottery commissions and state regulators to bring Jackpocket to new jurisdictions across the country.

In its most recent digital ad campaign – which focused on increasing brand awareness and driving app installs in Texas – the team tested Facebook playable ads. The advantage of the playable ad format was that it allowed potential players to see an immersive demo of the lottery ticket ordering experience and encouraged interest in the idea of playing the lottery with an app. By giving people a chance to sample the interactive features of the app before downloading, the playable ad kept them more engaged and made it more likely that they would go on to install the app.

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The ad creative showed the "Aha moment" of the product and how it makes playing the lottery more accessible and enjoyable. For example, the team used animation and easy-to-understand text overlays to present the entire lottery ticket purchase experience – from selecting the lottery games and picking favourite numbers or quick-pick numbers, to the winning moment.

Prior to pushing the campaign live, Jackpocket conducted a split test that compared and measured the Facebook playable ad against a control video ad and photo ad. Jackpocket delivered all ads in Facebook News Feed and Audience Network and showed them to adults in Texas aged 18 and over who had iPhone devices, excluding people who already use its app. Jackpocket also used Facebook's campaign budget optimisation feature, which let Facebook's algorithm automatically distribute the budget across the best performing ad sets in real time.

THEIR SUCCESS

Winning outcomes

Jackpocket determined the results of its 5 August-18 October 2019 campaign using the split test reporting data from Facebook Ads Manager, which revealed:

  • 18% higher click-to-install ratio with playable ad compared to other ad formats
  • 20% more in-app lottery orders from people who installed Jackpocket through playable ad compared with control group

Products used

Playable ads

Playable ads

Give people an interactive preview of your app.

Jackpocket is more than just a lottery courier service company. We are a technology company always searching for innovative ways to entertain and engage our audience. Facebook's interactive playable ads do just that.

Peter Sullivan

Founder & CEO, Jackpocket

Facebook playable ads provide a more interactive and secure user experience by reaching a wider audience. It helps the user acquisition team acquire high-value players more efficiently at a large scale and grow state lottery sales.

Ivy Cheng

Sr Manager, Acquisition Marketing, Jackpocket

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