Europcar Mobility Group

Measuring a Meta ad campaign's impact on other paid media channels

CASE STUDY

The European vehicle rental agency ran a conversion lift study and discovered that 20% of purchases generated from a Google paid search touchpoint would not have occurred without people first seeing its ads on Meta apps.

20%incremental purchases were generated by the ad campaign on Meta apps

20%of purchases generated from a Google paid search touchpoint would not have happened without the ad campaign on Meta apps

26%of purchases generated from a Google organic search touchpoint would not have happened without the ad campaign on Meta apps

THE STORY

Major player in the mobility market

Europcar Mobility Group is a major vehicle rental services provider in Europe. The company offers a wide range of car and van rentals to individuals and businesses, relying on a fleet of more than 250.000 vehicles. Europcar Mobility Group delivers its mobility solutions via a network in 140 countries (including 16 fully owned subsidiaries and franchisees, as well as alliance partners).

Europcar Mobility Group, A Facebook Ad Case Study
THE GOAL

Increasing vehicle rentals

Europcar Mobility Group wanted to attract new customers and increase online vehicle bookings during the peak summer holiday season.

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We ran a conversion lift study to assess Meta's impact on paid media channels, like paid search and pay per click. We discovered that significant conversions were attributed to Google paid search that actually wouldn’t have happened without exposure to Facebook and Instagram ads. We’ll now fine-tune our paid media strategy to highlight the connections between our various digital marketing levers.

Claire Cavaglione

Group E-commerce & Direct to Brand Director, Europcar Mobility Group

THE SOLUTION

Discovering the true impact of ads on Meta apps

Europcar Mobility Group had previously invested its marketing dollars on paid media channels like paid search, organic search, pay per click and search engine optimisation. The team next wanted to investigate and assess the impact that its Meta ad campaigns have on these other types of paid media. Europcar partnered with its media agency, Artefact, to implement a conversion lift study to measure ad campaign performance across all channels.

The team first designed and ran a campaign using various automated Meta ad products. These included:

  • Advantage+ shopping campaigns: these use artificial intelligence and machine learning to automate, simplify and streamline the campaign creation, ad setup and account management processes
  • Advantage+ creative: Europcar Mobility Group uploaded its online product catalogue to Facebook and the machine learning capabilities automatically pulled photos of relevant vehicles
  • Advantage+ creative for catalogue: these automatically selected numerous ad formats, images and messaging variations
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  • Advantage+ catalogue ads for broad audiences: these enable advertisers to automatically reach net new people by showing them highly relevant ads based on expressed online interest in the advertiser’s products or services

Europcar Mobility Group’s ad creative showcased a variety of vehicle makes and models, and included a Book now button that linked to the company’s website. The team showed the ads to adults aged 24 and over living in Italy, the Netherlands, France, Poland, Spain, Portugal, Belgium, Ireland, Germany, Sweden, UK, Czech Republic, Finland, US, Turkey, Australia and New Zealand.

It then re-engaged with the people who had visited its website and added an item to cart, but did not purchase, by showing them additional ads. The team used the Advantage+ campaign budget feature to automatically distribute the budget across the best-performing ad sets in real time, and automatic advanced matching to accurately attribute online sales back to specific purchasers.

Europcar Mobility Group, A Facebook Ad Case Study
THE RESULTS

A revealing campaign

Europcar Mobility Group determined the results of its June 16–September 16, 2023 campaign using a Meta conversion lift study, which measured the incremental conversions from search engines and SEO sources driven by exposure to ads on Meta apps:

  • 20% incremental purchases were generated by the ad campaign on Meta apps
  • 20% of purchases generated from a Google paid search touchpoint would not have happened without the ad campaign on Meta apps
  • 26% of purchases generated from a Google organic search touchpoint would not have happened without the ad campaign on Meta apps

Products used

Advantage+ catalogue ads

Personalise your ads without any manual work.

Carousel

Show up to ten images or videos in a single ad.

Photo ads

Inspire your audience with photo ads.

Video ads

Capture attention with engaging video ads.

Meta pixel

Measure activity and conversions for your ads.

Automatic advanced matching

Accurately attribute conversions and increase your audience size to drive better results.

Advantage+ shopping campaigns

Run more efficient, high-performing sales campaigns.

Measurement

Make better marketing decisions based on insights.

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