Meta Business Help Centre

Create a new template for ads that click to message

Create your message template

To create up a message with a custom template for ads that click to Messenger, Instagram or WhatsApp:

  1. In the Message template section, click Create new.
  2. Choose Start conversations. You can also generate leads to collect information from customers in a Messenger conversation.
  3. Click + Create.
  4. Complete your greeting and questions.
  5. Click Save and finish

Once reviewed, your ad will start appearing in selected placements.

PermalinkShare
Was this information helpful?

OBJECTIVES |

Messages