Meta Business Help Centre
Create a new template for ads that click to message
Before you begin
Create your message template
To create up a message with a custom template for ads that click to Messenger, Instagram or WhatsApp:
- In the Message template section, click Create new.
- Choose Start conversations. You can also generate leads to collect information from customers in a Messenger conversation.
- Click + Create.
- Complete your greeting and questions.
- Click Save and finish
Once reviewed, your ad will start appearing in selected placements.