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It’s in the Chat

Your one-stop resource center for building a thriving community.

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5-MIN READ

WHAT'S NEW

Basic 101 | Say hi to Community Chats

Encourage real-time and/or small group discussions in these dedicated Messenger chats for your Facebook group.

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5-MIN READ

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Basic 101 | How to invite and onboard members

Launching a community chat has never been easier. Add members and promote your chat so that members can discover it.

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9-MIN READ

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Intermediate 201 | Getting started checklist

Discover new community engagement and connection possibilities by following this quick guide to bring your members closer together.

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8-MIN READ

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Advanced 301 | Building a moderation team

Create a welcoming and safe space for everyone in your group chat with these simple moderation team-building tips.

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3-MIN READ

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Basic 101 | Tips for chat Topics

Learn three simple ways to come up with topics, and see how other group admins use community chats.

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4-MIN READ

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Intermediate 201 | Navigating chat features

From starting a community chat to fostering a safe environment, features help make your chat a great success.

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6-MIN READ

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Advanced 301 | Tips for safer community chats

Promote safety in your group and empower members to take action by using these tools and strategies we’ve set up for you.

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5-MIN READ

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Advanced 301 | Tips for keeping members engaged

Keep the conversation going by keeping your members engaged. From relevant breaking news to posting polls, here are some ideas to inspire you.

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6-MIN READ

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Advanced 301 | The role of chats in Facebook Groups

Discover chat roles and enrich your community's experience by engaging in new ways through active participation.

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5-MIN READ

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Intermediate 201 | Understanding the different channel types

Dive in to the world of channel types! Discover what they are, how they work and learn when to use them.

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5-MIN READ

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Advanced 301 | Using chats for your events

Maximize the potential of event chats by boosting your attendee’s engagement with these best practices.

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7-MIN READ

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Basic 101 | Member FAQs

Got questions? We’ve got you covered. Find the assets and answers you’re looking for to understand chats.

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7-MIN READ

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Advanced 301 | Moderation team tools

Whether you're building a moderation team or utilizing our suite of moderation controls, here’s everything you need to keep your group and members safe.

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5-MIN READ

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Advanced 301 | Top tips from admins

Dive into the mind of community-building heroes around the world and discover some pro tips to make your admin journey easier.

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